CUSTOMER SUCCESS MANAGER
I started in the mortgage industry in Fall of 2020. As a Customer Success Manager, I proactively keep in contact with our clients post-closing to ensure they are owning and maintaining their home at the highest level. I ensure they have access to our variety of tools including The Art of Homeownership, I notify them when there is an opportunity to refinance and I conduct annual Financial Reviews to ensure they are on track with their goals. I'm here to answer any questions they have about their mortgage and can connect them with resources that can help them maintain their home. My goal is to help our clients become successful homeowners.
I live in sunny Reno, Nevada and enjoy paddle boarding, horseback riding and played Waterpolo in high school. I have my Bachelors of Science in Microbiology and Immunology.
Providing an honest, transparent, and well communicated mortgage process.